CSRS Programs and Services:

Outreach
CSRS Outreach Workers meet with seniors in their own homes, helping connect them to programs and services which help them live independently for as long as possible. CSRS outreach workers provide support, referrals, information and resources about everything from seniors’ benefits to housing and home care support.

Information and Referral
Seniors and their families can call CSRS for information on services and issues effecting seniors.

Escorted Transportation
The Escorted Transportation service offered by CSRS coordinates volunteer drivers who not only escort seniors to and from medical appointments and the bank, but stay by their side and assist with things like finding the right office. There is a $10 round trip gas recovery fee for clients who use the service.
Those who cannot afford to pay are exempt from the fee.

Telephone Reassurance
Seniors are matched with a volunteer who will phone regularly to provide information, support and ultimately act as a safety check for the senior.

Friendly Visiting
The Friendly Visiting program at CSRS matches a volunteer and senior based on mutual interests. The pair spends their visits doing activities that both enjoy, including things like taking walks, doing a craft or sharing a cup of tea. The Friendly Visiting Program has recently expanded and is now offering an Assisted Shopping service. Seniors are matched with a volunteer for regular shopping excursions.

SeniorConnect
The SeniorConnect program at CSRS provides free training to groups, businesses and individuals, where they are taught to recognize the signs and symptoms that a senior may be at risk and how to report their concerns via a 24 hour seniors’, run in partnership with the Distress Centre. The CSRS SeniorConnect Intake/Outreach Worker, who is a registered social worker, then follows up with the seniors, connecting them to resources in the community.

Seniors’ Social Link
Isolated and/or low income seniors build positive relationships in the community through interactive social events organized by the Seniors’ Social Link program offered by CSRS.

Pony Express
Elementary aged youth are matched with a senior partner for an ongoing pen pal letter exchange.